Rental Terms & Conditions
Driver Requirements
Age: You must be at least 23 years old to rent. The maximum age limit is 75.
If you are under 23, please contact us before making a reservation.
License: National driving licenses issued in the E.U. or any other license written in Latin characters are accepted, provided they have been held for at least 1 year. Otherwise, an International Driving Permit (IDP) is required.
Insurance Coverage
Your rental includes basic insurance with the following coverage:
- Collision Damage Waiver (CDW): Covers damage to the vehicle, with a €700 excess.
- Liability Insurance: Covers injury to others and damage to third-party property.
- Uninsured Vehicle Coverage: You're protected if hit by an uninsured driver.
- Fire & Theft Protection
Optional Full Insurance (FCDW): Reduce your excess to €0 for just €10 per day. This includes all repair costs from an accident, as long as Greek traffic laws are not violated. You can add FCDW during booking or at pickup.
Important: Even with FCDW, the insurance does not cover damage to tires, undercarriage, interior, or lost/stolen/damaged vehicle keys.
Insurance Is Not Valid If:
Insurance becomes void if the car is used for any of the following:
- Violating rental terms or Greek laws
- Driving under the influence of alcohol or drugs
- Carrying more passengers than allowed
- Transporting illegal or dangerous items
- Use by anyone not listed on the rental agreement
- Racing, towing, or off-road driving
- Leaving Crete without written permission
- Driving off-road, on beaches, or other unauthorized terrain
- Engine damage from using the wrong fuel
- Theft or damage due to the car being left unlocked or parked illegally
Your Responsibilities
- Traffic Fines: You are responsible for all fines, even if received after your rental ends.
- Fuel: Return the car with the same fuel level. No refund for unused fuel.
- Return Time: You must return the vehicle at the same time as stated in your booking. Late returns will result in a full additional day charge.
- Accidents: In case of an accident:
- Call us and the Traffic Police (100) immediately.
- Do not move the car until police or insurance representative arrive.
- Collect names and addresses of everyone involved.
- If not reported properly, you may be held fully responsible.
Rental Details
Minimum Rental: 1 day
Unlimited Kilometers: Drive as far as you like—no extra charge.
Taxes: All rates include 24% VAT.
Out of Office Hours: For vehicle deliveries between 23:45 PM and 07:45 AM, an additional fee of €20 will be charged.
Cancellations:
- 7+ days before pickup: Full refund
- 1–6 days before pickup: Charged for 1 day's rental
- Less than 24 hours or no-show: Full rental charge
Additional Options
Included (No Extra Cost):
- Additional driver
Optional (upon request):
- Child seat, infant seat, or booster seat: €3 per day (maximum €20 per rental)
- GPS: €4 per day (maximum €30 per rental)