Rental Terms & Conditions
Insurance Coverage
Collision Damage Waiver (CDW) – Excess by Category
CDW reduces your financial responsibility for damage to the rental car. The excess amount depends on the car category:
- A, A1 Category – €700 excess
- B, B1 Category – €800 excess
- D Category – €1000 excess
A valid credit card in the driver’s name is required. The corresponding excess amount will be pre-authorized as a deposit and will be fully refunded when the vehicle is returned, provided no damage has occurred.
Optional Full Insurance (FCDW)
For €10 per day, you can reduce your excess to €0 for covered accident-related damage, provided Greek traffic laws and rental terms are followed.
With FCDW, no credit card is required and no deposit will be held. You can add this option during booking or at pickup.
Included Coverages
- Third-Party Bodily Injury Coverage – Covers bodily injury to third parties up to €1,300,000 per victim.
- Third-Party Property Damage Coverage – Covers damage to third-party property up to €1,300,000 per accident.
- Driver Personal Accident Insurance – Covers the driver in case of personal accident, subject to the policy terms and limits.
- Car Theft Protection – Covers theft of the rental vehicle, subject to the policy terms and conditions.
- Fire Insurance – Covers fire-related damage to the rental vehicle, subject to the policy terms and conditions.
What Is Not Covered
No insurance (including FCDW) covers damage to tires, the undercarriage, glass, interior, or lost/stolen/damaged vehicle keys.
Insurance Is Not Valid If:
Insurance becomes void if the car is used for any of the following:
- Violating rental terms or Greek laws
- Driving under the influence of alcohol or drugs
- Carrying more passengers than allowed
- Transporting illegal or dangerous items
- Use by anyone not listed on the rental agreement
- Racing, towing, or off-road driving
- Leaving Crete without written permission
- Driving off-road, on beaches, or other unauthorized terrain
- Engine damage from using the wrong fuel
- Theft or damage due to the car being left unlocked or parked illegally
Driver Requirements
- Age
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You must be at least 23 years old to rent. The maximum age limit is 75.
If you are under 23, please contact us before making a reservation. - License
- National driving licenses issued in the E.U. or any other license written in Latin characters are accepted, provided they have been held for at least 1 year. Otherwise, an International Driving Permit (IDP) is required.
Your Responsibilities
- Traffic Fines: You are responsible for all fines, even if received after your rental ends.
- Fuel: Return the car with the same fuel level. No refund for unused fuel.
- Return Time: You must return the vehicle at the same time as stated in your booking. Late returns will result in a full additional day charge.
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Accidents: In case of an accident:
- Call us and the Traffic Police (100) immediately.
- Do not move the car until police or insurance representative arrive.
- Collect names and addresses of everyone involved.
- If not reported properly, you may be held fully responsible.
Rental Details
- Vehicle Category
- Vehicle models shown are indicative. Reservations are confirmed by car category, not by a specific model. If the selected category is unavailable, we may provide an equal or higher category vehicle at no extra charge.
- Minimum Rental
- 1 day
- Unlimited Kilometers
- Drive as far as you like—no extra charge.
- Taxes
- All rates include 24% VAT.
Cancellations:
- 24 hours notice required for cancellation
- No refunds after vehicle pick-up
Additional Options
Included (No Extra Cost):
- Additional driver
Optional (upon request):
- Child seat, infant seat, or booster seat: €3 per day (maximum €20 per rental)