Huurvoorwaarden

Protection and Insurance

Botsschadeafstandsverklaring (CDW) – eigen risico per categorie

CDW vermindert uw financiële aansprakelijkheid voor schade aan de huurauto. Het eigen risico hangt af van de voertuigcategorie:

• A, A1 Category €700 excess
• B, B1 Category €800 excess
• D Category €1000 excess

A valid credit card in the main driver’s name is required and the cardholder must be present. The corresponding excess amount will be pre-authorized as security. Subject to any amount properly due under the rental agreement, the pre-authorization will be released after the vehicle is returned and inspected; your card issuer controls when the funds become available again. We may refuse vehicle handover if the required pre-authorization cannot be secured, unless another arrangement is agreed in writing.

Optional Full Damage Waiver (FCDW)

Included Insurance Coverages

• Dekking voor lichamelijk letsel aan derden – Dekt lichamelijk letsel aan derden tot €1.300.000 per slachtoffer.
• Dekking voor materiële schade aan derden – Dekt schade aan eigendommen van derden tot €1.300.000 per ongeval.
• Persoonlijke ongevallenverzekering voor de bestuurder – Dekt de bestuurder in geval van een persoonlijk ongeval, onder voorbehoud van de polisvoorwaarden en limieten.
• Diefstalbescherming van de auto – Dekt diefstal van het huurvoertuig, onder voorbehoud van de polisvoorwaarden.
• Brandverzekering – Dekt brandschade aan het huurvoertuig, onder voorbehoud van de polisvoorwaarden.

Theft & Total-Loss Excess

For a valid covered theft or total-loss claim, your maximum liability is limited to the applicable vehicle-category excess: A/A1 €700, B/B1 €800, D €1000. This limit applies only when you notify us and the Police immediately, obtain a police report, return all vehicle keys and documents, and comply with the rental and applicable protection conditions. If these conditions are not met, the protection may become invalid and the full loss may be payable.

Wat niet gedekt is

Neither CDW nor FCDW covers:

• Tires, wheels or rims
• Mirrors
• Windscreen or window glass
• The undercarriage
• Interior
• Clutch or other mechanical damage caused by misuse
• Lost, stolen or damaged vehicle keys
• Vehicle documents, licence plates or accessories
• Persoonlijke eigendommen
• Wrong fuel
• Smoking
• Sand, salt-water or extraordinary-cleaning damage
• Damage from floods, storms or falling objects, except where coverage is required by law

Smoking in the vehicle is strictly prohibited.

Loss of CDW/FCDW Protection

CDW/FCDW protection does not apply to damage or loss caused or contributed to by any of the following:

• Overtreding van de Griekse verkeersregels
• Overtreding van de huurvoorwaarden
• Rijden onder invloed van alcohol of drugs
• Meer passagiers vervoeren dan toegestaan
• Vervoer van illegale of gevaarlijke goederen
• Gebruik door iemand die niet op de huurovereenkomst staat
• Racen, slepen, overbelasting of illegaal gebruik
• Kreta verlaten of gebruikmaken van een veerboot zonder schriftelijke toestemming
• Rijden buiten verharde wegen, op stranden, zand of bergpaden
• Failure to lock or secure the vehicle properly, or parking it illegally

If any of the above causes or contributes to damage or loss, CDW/FCDW protection is void. You bear full financial responsibility, without benefit of the CDW/FCDW excess limit, for all resulting damage or loss, including reasonable repair or replacement costs, towing, recovery and loss of use. For any accident, theft, hit-and-run incident, vandalism or significant damage, failure to notify us and the Police immediately and obtain the required official report also voids CDW/FCDW protection for that claim, and you bear the same full financial responsibility. All liability remains subject to applicable law. Compulsory third-party motor insurance is unaffected.

Vereisten voor bestuurder

Uw verantwoordelijkheden

• Verkeersboetes: U bent verantwoordelijk voor alle boetes, ook als ze na afloop van uw huurperiode worden ontvangen.
• Fuel: Return the car with the same fuel level. No refund is given for unused fuel. Missing fuel is charged at the applicable fuel cost plus a refuelling service fee.
• Return Time: You must return the vehicle at the date and time stated in your booking. A delay of up to one hour is allowed. Delays exceeding one hour without prior approval will result in a full additional rental-day charge.
• Ongelukken: In geval van een ongeluk:
  • Bel ons en de Verkeerspolitie (100) onmiddellijk.
  • Do not move the car unless required for safety, traffic flow, or by the Police.
  • Verzamel namen en adressen van alle betrokkenen.
  • Do not arrange repairs without our approval.
  • Als het niet correct wordt gerapporteerd, kunt u volledig aansprakelijk worden gesteld.
• Roadside Assistance: 24/7 roadside assistance is available. Contact us immediately and follow our instructions. Assistance or replacement for a breakdown not caused by the renter is provided subject to availability.

Additional Charges & Payment Authorization

• Extraordinary Cleaning: Heavy dirt, sand, salt water, smoke smell, pet hair, stains, or odors will incur a cleaning fee based on the work required.
• Keys, Documents, Plates & Accessories: Lost, stolen or damaged vehicle keys, documents, licence plates or accessories are charged at actual replacement cost, including necessary programming, coding, transport, delivery, recovery and related loss of use while the vehicle is immobilized.
• Administration: An administrative handling fee may be charged for each fine or claim.
• Payment Card Authorization: Where a payment card has been provided, you authorize us to pre-authorize and charge that card, including after the rental ends, for amounts properly due under the rental agreement. These may include the applicable excess, uncovered damage, missing fuel, extraordinary cleaning, keys, vehicle documents, licence plates, accessories, fines, administrative fees, loss of use, and losses resulting from a breach of the agreement. For post-rental damage charges, we will provide an itemized explanation and available supporting evidence.

Huurdetails

Annuleringen:

• Cancellations received at least 24 hours before the scheduled pick-up time receive a full refund.
• Cancellations received less than 24 hours before pick-up and no-shows may be charged up to one rental day.
• No refund is provided after vehicle pick-up or for voluntary early return.

Extra opties

Inbegrepen (geen extra kosten):

• Extra bestuurder

Optioneel (op verzoek):

• Kinderzitje, babystoeltje of zitverhoger: €3 per dag (maximaal €20 per huur)

Veilige betalingen

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