Termini E Condizioni Di Noleggio

Protection and Insurance

Copertura Danni da Collisione (CDW) – Franchigia per categoria

La CDW riduce la tua responsabilità finanziaria per eventuali danni all’auto a noleggio. L’importo della franchigia dipende dalla categoria del veicolo.

• A, A1 Category €700 excess
• B, B1 Category €800 excess
• D Category €1000 excess

A valid credit card in the main driver’s name is required and the cardholder must be present. The corresponding excess amount will be pre-authorized as security. Subject to any amount properly due under the rental agreement, the pre-authorization will be released after the vehicle is returned and inspected; your card issuer controls when the funds become available again. We may refuse vehicle handover if the required pre-authorization cannot be secured, unless another arrangement is agreed in writing.

Optional Full Damage Waiver (FCDW)

Included Insurance Coverages

• Copertura per lesioni personali a terzi – Copre le lesioni personali a terzi fino a 1.300.000 € per vittima.
• Copertura per danni a beni di terzi – Copre i danni alla proprietà di terzi fino a 1.300.000 € per incidente.
• Assicurazione personale contro gli infortuni del conducente – Copre il conducente in caso di incidente personale, secondo i termini e i limiti della polizza.
• Protezione contro il furto dell’auto – Copre il furto del veicolo a noleggio, secondo i termini e le condizioni della polizza.
• Assicurazione incendio – Copre i danni da incendio al veicolo a noleggio, secondo i termini e le condizioni della polizza.

Theft & Total-Loss Excess

For a valid covered theft or total-loss claim, your maximum liability is limited to the applicable vehicle-category excess: A/A1 €700, B/B1 €800, D €1000. This limit applies only when you notify us and the Police immediately, obtain a police report, return all vehicle keys and documents, and comply with the rental and applicable protection conditions. If these conditions are not met, the protection may become invalid and the full loss may be payable.

Cosa non è coperto

Neither CDW nor FCDW covers:

• Tires, wheels or rims
• Mirrors
• Windscreen or window glass
• The undercarriage
• Interior
• Clutch or other mechanical damage caused by misuse
• Lost, stolen or damaged vehicle keys
• Vehicle documents, licence plates or accessories
• Oggetti personali
• Wrong fuel
• Smoking
• Sand, salt-water or extraordinary-cleaning damage
• Damage from floods, storms or falling objects, except where coverage is required by law

Smoking in the vehicle is strictly prohibited.

Loss of CDW/FCDW Protection

CDW/FCDW protection does not apply to damage or loss caused or contributed to by any of the following:

• Violazione del codice della strada greco
• Violazione dei termini di noleggio
• Guida sotto l'effetto di alcol o droghe
• Trasporto di più passeggeri del consentito
• Trasporto di oggetti illegali o pericolosi
• Utilizzo da parte di chi non è indicato nel contratto di noleggio
• Gare, traino, sovraccarico o uso illegale
• Lasciare Creta o utilizzare un traghetto senza autorizzazione scritta
• Guida fuoristrada, su spiagge, sabbia o sentieri di montagna
• Failure to lock or secure the vehicle properly, or parking it illegally

If any of the above causes or contributes to damage or loss, CDW/FCDW protection is void. You bear full financial responsibility, without benefit of the CDW/FCDW excess limit, for all resulting damage or loss, including reasonable repair or replacement costs, towing, recovery and loss of use. For any accident, theft, hit-and-run incident, vandalism or significant damage, failure to notify us and the Police immediately and obtain the required official report also voids CDW/FCDW protection for that claim, and you bear the same full financial responsibility. All liability remains subject to applicable law. Compulsory third-party motor insurance is unaffected.

Requisiti Del Conducente

Le tue responsabilità

• Multe stradali: Sei responsabile di tutte le multe, anche se ricevute dopo la fine del noleggio.
• Fuel: Return the car with the same fuel level. No refund is given for unused fuel. Missing fuel is charged at the applicable fuel cost plus a refuelling service fee.
• Return Time: You must return the vehicle at the date and time stated in your booking. A delay of up to one hour is allowed. Delays exceeding one hour without prior approval will result in a full additional rental-day charge.
• Incidenti: In caso di incidente:
  • Chiamateci e contattate subito la Polizia Stradale (100).
  • Do not move the car unless required for safety, traffic flow, or by the Police.
  • Raccogli i nomi e gli indirizzi di tutti i coinvolti.
  • Do not arrange repairs without our approval.
  • Se non viene segnalato correttamente, potresti essere ritenuto completamente responsabile.
• Roadside Assistance: 24/7 roadside assistance is available. Contact us immediately and follow our instructions. Assistance or replacement for a breakdown not caused by the renter is provided subject to availability.

Additional Charges & Payment Authorization

• Extraordinary Cleaning: Heavy dirt, sand, salt water, smoke smell, pet hair, stains, or odors will incur a cleaning fee based on the work required.
• Keys, Documents, Plates & Accessories: Lost, stolen or damaged vehicle keys, documents, licence plates or accessories are charged at actual replacement cost, including necessary programming, coding, transport, delivery, recovery and related loss of use while the vehicle is immobilized.
• Administration: An administrative handling fee may be charged for each fine or claim.
• Payment Card Authorization: Where a payment card has been provided, you authorize us to pre-authorize and charge that card, including after the rental ends, for amounts properly due under the rental agreement. These may include the applicable excess, uncovered damage, missing fuel, extraordinary cleaning, keys, vehicle documents, licence plates, accessories, fines, administrative fees, loss of use, and losses resulting from a breach of the agreement. For post-rental damage charges, we will provide an itemized explanation and available supporting evidence.

Dettagli del noleggio

Cancellazioni:

• Cancellations received at least 24 hours before the scheduled pick-up time receive a full refund.
• Cancellations received less than 24 hours before pick-up and no-shows may be charged up to one rental day.
• No refund is provided after vehicle pick-up or for voluntary early return.

Opzioni aggiuntive

Incluso (Senza costi aggiuntivi):

• Conducente aggiuntivo

Opzionale (su richiesta):

• Seggiolino per bambini, neonati o rialzo: 3 € al giorno (massimo 20 € per noleggio)

Pagamenti Sicuri

Utilizziamo Viva.com Smart Checkout per pagamenti online sicuri. Le informazioni di pagamento vengono elaborate direttamente da Viva.com sulla sua pagina di checkout ospitata, e non memorizziamo i dati completi della carta sui nostri server.